Candidate Profile

Experience

• YELLOW PAGES EXPRESS LIMITED
   2004-2010 :  HEAD OF HR&OPERATIONS
   Yearly Salary : 48,000,000
   Job Duties : 
  As one of the world’s largest and most innovative global employers, Yellow Pages Express Limited is a courier and global logistics enterprise that takes special pride in our values diversity, ambition and a collaborative can-do attitude. Yellow Pages Express offers all the support you need to make your courier and logistics need are made possible. • Participated in effective formulation and implementation of HR policies and formulation of work Plans and budgets • Conducted recruitment and selection of over 500 new employees and periodic salary surveys • Ensured the maintenance of good industrial relations, provision of staff welfare and efficient management of staff remuneration systems. • Management of staff records and conducted 24 Human Resource audits and review of jobs and job descriptions • Managed training and development, talent management, research for succession planning and coordinated 10 trainings in leadership and employee assessments which contributed over Ugx 30BN to the organisation in terms of results growth. • Managed the system and process to deliver over 550,000 Umeme electricity bills timely earning the organisation an annual revenue of over Ugx 1.2BN for over 10 years • Devised hiring and recruitment policies for 200 employee company. • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees. • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of employee grievances. This helped save the organisation loss in terms of litigation. • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs. • Structured compensation and benefits according to market conditions and budget demands. • Promoted employee engagement with organizational objectives during new employee orientations and industry conventions. • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance for all staff. • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes. • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports. • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
• Umeme Limited
   2010-2015 :  METERING SERVICES MANAGER
   Yearly Salary : 60,000,000
   Job Duties : 
  A 5-year contract to manage the HR, Operations and Commercial Strategy of the 200-meter reading and bill delivery work staff and later was promoted to head the largest revenue performing area unit that grew revenue collection from Ugx 5Bn to Ugx 12Bn monthly, a customer experience index of less than 5% dissatisfaction level. We reduced our losses from 12% in 2013 to less than 7% in 2015. Transformed HR into a true strategic business partner in the aftermath of an end-to-end HR restructuring. Championed HR vision while forging sustainable HR infrastructure, systems, processes, and practices. • Joined new management team tasked with revitalizing Umeme following years of instability, internal change, restructuring, and absent leadership. Supported corporate repositioning, guiding recruitment of 200 technical, professional, and management staff. • Workforce Integration: Integrated 100+ staff in the aftermath of the change from manual meter reading and bill delivery to prepaid metering, steering flawless workforce assimilation into core business operations. Contributed to profitable turnaround with >$950k in first-year savings from the prepaid metering solution. • HR Operations: Consolidated HR functions previously managed by several outsourced organisations into a single consolidated metering services department to manage all generalist affairs of meter readers and bill deliverers. Trained and indirectly provided expert supervision to over 200-meter readers across the country. • Managed staffing and onboarding for administrative, customer service, sales, and warehousing personnel. • Metering Services Manual: Led the redrafting, completion and launch of the Integrated Metering service manual to guide meter reading and bill delivery function within the Regional Branch network. • Employee Relations: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization. • Career Coaching: Rolled out the company’s first HR shared services center for delivery of internal coaching and mentoring services for all the metering services staff.
• Majestic Brands Limited
   2016-2021 :  CHIEF EXECUTIVE OFFICER
   Yearly Salary : 120,000,000
   Job Duties : 
  A 6-year contract to manage the Business, Operations and Commercial Strategy of the largest Culture-Commerce business model in Africa. Transformed the Kingdom Brand into a true strategic business partner in the aftermath of an end-to-end Culture-Commerce restructuring. Championed introduction of new product brands like Ngule beer made out of cassava, Olwendo water, Ddiimi soap and in the pipeline were initial stages of Cooking Oil. The vision was to forge sustainable Business development, growth and infrastructure, systems, processes, and practices to derive revenue to fund the multiple socio-economic projects of the Kingdom. I facilitated and built productive relationships with the Royal Family, Uganda Breweries Limited, the Mukwano Group and various farmer groups. • Strategic Direction and Business Planning: I facilitated and built productive relationships with the Royal Family, Uganda Breweries Limited, the Mukwano Group and various farmer groups. The team that I led collaborated with industry partners Uganda Breweries Limited, Airtel, Centenary Bank, Dfcu Bank, UNAIDS, the MTN Group and competitors to support strategic business objectives. This resulted in financial support of about Ugx 70BN. • Operations Management: Successfully led the re-organization of the company to deliver a desired fit between the core objectives and the strategic plan of the King and Kingdom’s brand worth Ugx 70BN. Led the team that raised an average annual turnover of Ugx 9Bn through partnerships and business growth. Built productive relationships with industry partners, the Royal family, stakeholders and competitors to support strategic business objectives in the manufacture of Olwendo Water, Ddimi Soap and Ngule beer. Devised new promotional approaches for the 3 Kingdom brand products to boost customer numbers and market penetration while enhancing engagement and driving growth. These approaches increased annual turnover to a tune of Ugx 5BN over the 6 years. • Partnership and Resource Mobilisation: Ensured year on year revenue growth of 20% through updated business processes, products and team makeups to generate more business opportunities and cater to the socio-economic needs of the people living within the largest commercial region of the country. Devised new promotional approaches to boost customer numbers for the Kabaka Run that grew from 500 runners to over 70,000 Runner and becoming the 5th largest run in the world. The market penetration while enhancing engagement and driving growth for our Key partners Airtel, Dfcu Bank, Centenary Bank was visible. Created strategic synergies between culture and commerce in a cultural setting institution. Negotiated with suppliers and delivery workers, ordered materials under the regulatory and compliance manual of procedures and according to forecasted customer demand. These regulations led to a reduced overall cost expenditure by 15% • HR Organization Leadership: Most senior HR executive, supervising 15 staff and managing a 20 Regional office network in staffing, recruitment, benefits, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance. Heavy emphasis on leading and guiding the organisation through rapid HR change and transformation programs. • Employee Relations: Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.
• Coach Africa
   2021-2022 :  MANAGEMENT CONSULTANT
   Yearly Salary : 84,000,000
   Job Duties : 
  Recruited on a 12-months expert engagement to Reposition the organisation to Thrive again after the COVID-19 turbulent times. Core emphasis on the role was to Partner with other directors and senior executives to develop new business initiatives, foster employee engagement, and mobilize talent. Manage USD 200K budget. • HR Organization Leadership: Most senior HR executive in Coach Africa Group, supervising 5 HR professionals in staffing, recruitment, benefits, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance. Heavy emphasis on leading and guiding both public and private organisations through rapid HR change and transformation programs. I was part of teams to engineer change at URA, Post Bank, UBL, UN, UNCDF, ENABEL, Pride Microfinance, URSB, Africa CDC, NSSF and Total Energies. • International HR Launch: Created HR organization – recruitment, staffing, onboarding, training for both expatriates and local national hires in both public and private organisations. • Organization Transformation: Enabled operational changes essential to reduction in HR costs. Helped to facilitate redesign of core business operations, including 2 site closures and 1 fast-track expansion. • Post-Acquisition HR Integration: Streamlined integration of HR Systems at Equity Bank and NSSF Uganda. Ensured strategic alignment of HR with new business objectives and minimized business interruptions through execution of workforce integration plans at NSSF Uganda, Uganda Breweries among others.
• UGANDA REGISTRATION SERVICES BUREAU
   2022 :  MANAGER HUMAN RESOURCE MANAGEMENT
   Yearly Salary : 88,000,000
   Job Duties : 
  Recruited on an expert engagement to Reposition the organisation to Thrive again through a restructuring that is recommended for all government agencies. Core emphasis on the role was to implement the new structure ready for the financial year 1st July 2023.Re-align job roles, nomenclature and harmonize job requirements amidst their vision of taking some of the services online. Manage USD 200K budget in this assignment and delivering the assignment well in record time. • Organization Transformation: I lead the operational program team that is guiding on change and to reposition it to thrive in the business arena. I am part of the team facilitating redesign of core business operations, including re-aligning job roles, nomenclature, harmonizing job requirements but also supporting the Ease of Doing Business Project Team in implementing key core business processes. I am also part of the team to identify more funding to cover business operation gaps. • M&E Due Diligence: Contributed to senior-level decisions, supporting initial analysis through due diligence and subsequent integration. Enabled business growth by assessing HR cultural compatibility and talent impacts in the Bureau’s program.

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