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Ogwal Albert Ejon

Finance & Administration  Kampala Member from 7 years

Dear Sir/Madam,

My name is Ogwal Albert Ejon and possess a Bachelor’s degree in Microfinance. I am a Ugandan and in good spirit and sound mind.

I have a very good experience in Microfinance and had the opportunity to train with the Uganda Prisons Sacco where I obtained invaluable knowledge in the Microfinance industry. I also currently work as a Customer Relations Officer with Auto Lighters (U) Limited and learnt how to handle customers from all walks of life. Auto Lighters deals with car importation from Japan and I have gained expertise in terms of client handling, Custom Clearance and Driving.

I have excellent Computer skills in Microsoft word, excel, access, PowerPoint, Internet and email. I am familiar with all office equipment as well. I am a creative, innovative person, adoptive to challenges and open to working with others to set goals of any organization. possess excellent communication and interpersonal skills. I have the ability to work under pressure, capable of working with minimal supervision, and also self-motivated. I am fluent in spoken English, Kiswahili, Luo and Luganda. I am a team player as well and very reliable in team success.

In view of the job roles, I believe I am a suitable candidate for the job and I look forward to meeting with you at your convenience to tell you more about what I will bring to the organization.

Thank you,

Yours faithfully,

Ogwal Albert Ejon

Skills

Customer Care Micro Finance Computer skills Communication & Interpersonal Skills Driving & Riding Team player Leadership abilities

Education

  • Kyambogo University
     2014-2017 :  Micro Finance
     Grade / GPA : 3.28
     Qualification : Bachelor's Degree in Microfinance
  • St Mary's Secondary School, Namaliga
     2012-2013 :  Math, Economics, Fine Art, General Paper and Computer
     Grade / GPA : 13 points
     Qualification : Advanced Level Certificate
  • Luyanzi College
     2007-2010 :  N/A
     Grade / GPA : 39
     Qualification : Ordinary Level Certificate

Experience

  • Auto Lighters (U) Ltd
     2018 to date :  Customer Care Officer
     Yearly Salary : 8400000
     Job Duties : 
    • Answer calls, return emails, and similar tasks • Provide various levels of customer service • Type documents, mail letters, and take notes • Schedule online meetings and manage daily calendar • Manage the social media accounts on Facebook and Instagram • Create presentations and sales materials to clients in my local market • Collaborate with writers, graphic artists, and designers to make advertising materials • Offer Professional Support to every client • Share Automotive industry-related advice and guidance • Create promotional campaigns and events • Find and engage potential customers
  • Uganda Prisons Sacco
     2016-2017 :  Trainee
     Yearly Salary : N/A
     Job Duties : 
    • Reviewed loan requests • Assessed clients’ financial status • Evaluated creditworthiness and risks of clients • Contacted clients to gather financial data and documentation • Analyzed risks and approve or reject loan requests • Calculated financial ratios (e.g. credit scores and interest rates) • Set up payment plans • Maintained updated records of loan applications • Followed up with clients about loan renewals • Monitored progress of existing loans • Did any other duties I was assigned

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