PROFILE
Over 14 years’ international experience in Telecommunications and Energy sectors especially within Eastern, Southern and Western Africa. An inventive senior professional who utilizes intelligence ingenuity and experience to consistently solve complex engineering problems while providing exceptional customer service relations, effective financial results, meeting project goals and increasing bottom-line performance. Dedicated and customer-focused manager with a successful background in leading high performing teams to meet or exceed objectives. Competent in project management, building capacity, managing operations and engagement with key stakeholders (e.g. regulators, key customers, communities). Facilitates cooperation and develops working relationships through the use of interpersonal skills. Positively adapts to challenges by thinking strategically while making and taking ownership of decisions.
EDUCATION
Master of Business Administration (international Business), Amity university of India,2012
Certificate in Project Management , Harvard Business Publishing, 2017
Lead Program Certificate, Harvard Business Publishing, 2016
Strategy Planning and Execution, Harvard Business Publishing, 2016
Certification in Technical Project manager , Alcatel-Lucent University , 2012
Bachelor of Engineering in Telecommunications Engineering, Kyambogo University, 2007
COUNTRIES OF WORK EXPERIENCE
East Africa – Uganda, Kenya, Tanzania, Somaliland
West Africa – Nigeria, Togo, Senegal, Guinea-Bissau, Cote d’Ivoire, Sierra-Leone
Southern Africa – Mozambique
LANGUAGES
Fluent – English, Runyankore / Rukiga
Conversant – French, Portuguese, Luganda
WORK EXPERIENCE
Nokia Senegal Orange Project & Africell Sierra Leone, Feb 2021 to Date
Position: Team Leader Radio Access Engineer reporting to the Technical Project Manager
Responsibilities & Accomplishments:
- Lead for commissioning, integration and troubleshooting of 24 pilot LTE sites for Africell Sierra Leone.
- Lead the process of capacity expansion for Radio Network Controllers, BTS/Radio Controller software upgrade for over 20 Network elements in orange Senegal.
- Lead and coach a team of engineers & field technicians to develop their technical skills required to effectively provide customer support in the WCDMA, GSM, LTE, 5G and small cells.
- Lead for all Network Integration/troubleshooting/Upgrade actions for GSM, WCDMA, LTE & 5G systems.
- Organizing and leading meetings with managers and team members to ensure goals are achieved and any challenges are resolved on time.
- Lead and design on the job trainings for over 20 customer resources in managing LTE and Network management systems.
Nokia Ivory Coast MTN Project & Togocel, Feb 2020 to January 2021
Position: Swap Project Co-coordinator Reporting to Project Manager
Responsibilities & Accomplishments:
- Led all network integration and troubleshooting, activities of 500 single RAN sites in GSM, WCDMA and LTE Technologies.
- Trained Local Technical personnel in the fields of GSM, WCDMA, LTE, and Single RAN in order to develop local Talent and minimize expatriate costs.
- Functioned as Interface between the customer and Nokia on all Radio related technical issues in line with the Swap arrangement.
- Successfully led the handover of the completed 500 sites, 4 network controllers and the network management system to the MTN customer.
- Create daily, weekly, and monthly network implementation status control reports to customer and Nokia project teams.
- Successfully upgraded 5 radio controllers, 2 operational management systems and 700 single RAN sites.
- Ensured that the QoS demanded by the customer is met by the Installation, commissioning & integration teams, by implementing all the approved procedures for each activity of the implementation process.
Nokia Senegal & Togo/ Orange -Sonatel & Togocel Project, January 2018 to January 2020
Position: Software Upgrade Co-ordinator (August 2019- To Jan 2020 for Togocel) reporting to Technical Project Manager
Swap Project Co-coordinator (January 2018- July 2019 for Sonatel Mobiles) Reporting to Project Manager
Responsibilities & Accomplishments:
- Successfully led the integration and swapping of 1000 Sites (GSM, WCDMA, LTE, and Single RAN) for Orange-Sonatel from Alcatel to Nokia.
- Successful deployed and tested 4G+ for orange Sonatel and managed to achieve a peak of 110Mbps throughput.
- Trained more than 100 Local Technical personnel in the fields of GSM, WCDMA, LTE, Single RAN in order to develop local Talent and minimize expatriate costs.
- Part of the team that successfully optimized the GSM, 3G, 4G networks for Orange-Sonatel that improved the quality of service with CSSR of 99% and CDR of 0.1.
- Successfully upgraded the software on 2 OMS, 12mcRNC, 17mcBSC, 1700 SRAN, 600 SRAT-2G/3G/4G to SRAN18SP/WCDMA18/LTE18.
- Create daily, weekly, and monthly network Implementation status control reports to customer and Nokia project teams.
- Technically advise the procurement team (like BOQ verification) before equipment orders are made to ascertain right equipment and quantities are ordered.
Nokia Bissau-Orange Bissau/Nokia Togo-Togocel/Nokia Somaliland-Somtel Jan 2017 to Dec 2017
Position: BSS Co-coordinator Reporting to Project Manager
Responsibilities & Accomplishments:
- Successfully completed software migration to required release within the allocated time. All services and HW fully accepted with no reservations.
- Successfully led the integration and swapping of 200 Sites (GSM, WCDMA, LTE, and Single RAN) for Orange-Bissau from Alcatel to Nokia.
- Led the process of contractor management and evaluation to ensure that the right and appropriate people are selected for effective execution.
- Led and coached a team of local engineers & field technicians to develop their technical skills required to effectively provide customer support in the WCDMA, GSM <E.
Alcatel-Lucent / Etisalat-Nigeria, Mozambique-Mcel, and Uganda-Orange &UTL 2007- 2016
Position: Technical Support Engineer Reporting to the Technical Project manager
Responsibilities & Accomplishments:
- Followed-up the civil works progress (site readiness) and forecasted the RAN implementation, accordingly, taking the necessary actions to fulfill the customer’s expectations and milestones
- Managed to successfully build a strong image for Alcatel-Lucent products that won the organization severally business customers.
- Successfully led the integration and swapping over 1000 Sites (GSM, WCDMA <E) 300 links and 30 routers.
- Made quality assurance reports on major KPIs for all technologies.
INTERNSHIP AND VOLUNTEER EXPERIENCE
Volunteer, UN Women in collaboration with NOKIA, July 2020 – to Date
The Nokia – UN Woman collaboration program for technology and innovation gender equality. UN women is based on the WEP (Women’s Empowerment Principles commitment: Set of Principles offering guidance to business on how to promote gender equality and women’s empowerment in the workplace, marketplace, and community). Currently working as a content creator and facilitator on the Inua project in Kenya aimed at promoting STEM (science, technology, engineering, and mathematics) education.
Volunteer, Youth Alive Uganda, 2003– to Date
Youth Alive Uganda aims at helping the Young people to change attitudes and behavior so as to Enhance abilities and opportunities of children, adolescents, and young adults for integral development. Working as a facilitator during trainings on life skills, sexual reproductive health rights, soft skills , financial Literacy, and human rights education.
Intern , ZTE Corporation Uganda, October 2006– to May 2007
Assisted with technical sales and post-sales support for ZTE telecommunications products to different clients like Airtel, MTN Uganda and Uganda telecom.
Intern , Uganda Civil Aviation Authority June 2006– to September 2006
Was part of the team that managed the daily maintenance of the runway and control tower equipment at Entebbe International Airport in line with electrical and telecommunications department.
Intern , Incafex solar systems June 2005– to September 2005
Assisted in the dimensioning , installation, and maintenance of solar system for different clients and organizations.
Intern , Kilembe Mines Limited June 2004– to September 2005
Assisted in the process of electricity distribution, fault troubleshooting and preventive maintenance for the communities in Kasese and surrounding areas that were using electricity supplied by Kilembe Mines LTD.