A result oriented individual with a proven track record in motivating teammates to provide a high level of customer service; believing that good team leadership and customer focus brings increased standards and profits.
Skills
Customer Service Merchandiser Team Player Sales Representative
Education
- Makerere University4years : Telecommunication Engineering
Grade / GPA :
Qualification : Bachelor's Degree - Makerere University4months : CCNA
Grade / GPA :
Qualification : Certification
Experience
- G-Tonic Phone Hub Limited9months : Business Development Mnager
Yearly Salary : 18,000,000
Job Duties :• Built a team that carried the same ideas and objectives through to success. • Acquired clients and built a customer base that is happy which is vitally important to the health of a startup. • Oversaw financial records and took action when necessary to prevent disaster. • Networked with other professional to develop a company brand online. • Resolved conflicts and kept morale up in times of distress or hardship. • Established an internal routine for the company and set a good example for the tea. - Afri-fresh Uganda Limited14 months : Social Media Director
Yearly Salary : 12,000,000
Job Duties :• Meeting with clients to discuss their goals. • Researching the client's brand to become familiar with their identity. • Creating content for the client. • Setting up a posting schedule for all content. • Updating social media accounts with new images when needed. • Monitoring social media metrics. • Researching target markets to adapt content accordingly. - Banana Phone World Limited1year : Sales Manager
Yearly Salary : 8000000
Job Duties :• Compiled daily, weekly, monthly stock and sales reports on the performance of the shop • Built a reliable team and grew the customer base • Managed cash flow and a very clear banking schedule • Merchandised and organized products in the shop. • Managed the branch office according to organisation rules. • Ordered and received stock as per company rules • Looked for stock in other shops in case the warehouse has run out the products we might need • Ensured that all targets were fully achieved each month. - Banana Phone World Limited9 months : Sales Representative
Yearly Salary : 6000000
Job Duties :• Directly interacted with final consumers to learn what they need and get feedback on the products already on the market. • Monitored stock levels and made reports to my manager about them. • Promoted and pushed promotional products in order to achieve targets • Cleaned the display tables and cabins in order to ensure good visibility by customers • Worked hard to ensure that all monthly targets are achieved - Alsavecom Technologies Limited50 months : Information Technology Officer
Yearly Salary : 11,000,000
Job Duties :• Provided first line assistance to users when problems with systems. • Helped to triage and where possible resolve issues immediately or to log and escalate as appropriate. • Provided a conduit for two-way communication between users and support staff, including champion users, other floorwalkers, service desk. • Supported and advise on downtime procedures and business continuity to ensure that they were adopted successfully in their allocated local work area. • Ensured that all system and process issues and incidents are logged and tracked using formal documentation. • Became an effective member of the walking they will require good communication, diagnostic, system and process knowledge and be adaptable to be assigned to multiple locations. - Petro Uganda Limited18 months : Station Manager
Yearly Salary : 8,400,000
Job Duties :• Consulted with other department heads to plan and secure information on equipment and customer specifications. • Determined price schedules and discount rates. • Resolved customer complaints regarding sales and services • Monitored customer preferences to determine focus of sales efforts. • Planned and directed staffing, training and performance evaluations that developed and controlled sales and service programs. • Prepared budgets and approved budget expenses • Reviewed operational records and reports to project sales and determine profitability • Managed cash flow and banking schedule
URL(s)
- Maria Gorrettie Namuddulinkedin.com/in/maria-gorrettie-namuddu-6a44487a
