Candidate Profile

Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top-quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products/services in alignment with preferences.

Skill Highlights

Experience

Sales & Marketing Manager – March/2019 to Present

Magic Safaris, Kampala – Uganda

• Engaging with customers to effectively build rapport and lasting relationships.
• Liaising with customers and recommended specific safari packages and specials, aligning with individual needs, requirements and specifications.
• Providing positive first impressions to welcome existing, new and potential customers.

Safari Designer – January/2018 to February/2019t

G&C Wild Frontiers, Entebbe – Uganda

• Developed team communications and information for meetings.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained excellent attendance record, consistently arriving to work on time.
• Exceeded goals through effective task prioritization and great work ethic.

International Sales Consultant – August/2014 to August/2017

Matoke Tours, Kampala – Uganda

• Developed relationships with clients and potential clients to improve business growth.
• Collaborated with Regional Sales Managers to make strategic sales decisions.
• Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
• Built relationships with customers and community to establish long-term business growth.

Accounts Assistant – June/2011 to February/2014

Fresh Cuts (U) Ltd, Kampala – Uganda

• In charge of planning for all the petty cash requests of the different departments in the Organization.
• Acquired valuable experience in client relations and petty cash management.
• Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Balanced reports to submit for approval and verification.

Education

• Associate Degree: Microfinance and Community Economic Development – 2007

Uganda Martyrs’ University, Nkozi

• Bachelor’s Degree: Business Administration and Management – 2006

Uganda Martyrs’ University, Nkozi

Languages

English – Fluent

French – Moderately fluent

Accreditation

Quality & Compliance Foundation, Uganda – 2013

Completed a training course on Internal Audity for Food Safety Management System based on ISO 22000:2005 Requirements.

E-Tourism Africa, Uganda – 2009

Completed an online tourism marketing and management training course.

http://www.e-tourismfrontiers.com/

References        

Ms. Evely G. Ayot

Registrar,

Clarke International University

Phone: +256 752 610706

Mr. Denis Mugerwa

Phone: +256 772 095189

Ms. Harriet Nassazi

Phone: +256 702 157144