Candidate Profile

LAWRENCE MUKASA,

EMAIL: mukasa_lawrence@yahoo.com,

TEL:+256-705769766/ +256-787433802,

KIREKA ZONE B,

KAMPALA (U).

11,02.2020

THE HUMAN RESOURCE MANAGER,

TRUE NORTH UGANDA,

PO.BOX 24687,

KAMPALA-UGANDA

Dear Sir/Madam,

RE: APPLICATION FOR A POSITION OF CUSTOMER CARE REPRESENTATIVE.

I am writing to inquire about an opening for a position of Customer care Representative in your organization. As you realize from my resume, I have got enough experience throughout my school time, in my internship, and the different organization like iSON-BPO where I worked as a High value and Premier Customer Care Representative /Advisor since 2016 to 2019 which helped me learn handling different conflicts and resolving customer issues at any time to deliver an exceptional satisfaction and customer experience. I have also worked in a number of other organizations like Kyeluse Enterprises and Kiboko Enterprises as a pre-seller and a sales representative respectively. I am flexible and can easily work at any shop allocated to me.

I am a pro-active kind, compassionate and enthusiastic hard working person living with a high level of unquestionable integrity. I am ready to directly add value to the organization by being a player in achieving set target in the set time without compromising satisfaction delivery to our entire client. I am very flexible and a friendly person which enables me work in a multi-cultural and religious setting and willing to learn more from different people .I would love to have this opportunity to serve with you and given a chance, I would live and breathe the role.

The top attachments in my resume highlight my clear profile and the significant accomplishments that are also in alignment with this position. I would welcome every opportunity to speak to you if you feel I would be a strong candidate for any position in your organization.

I will greatly appreciate serving with such a great organization.

Yours Faithfully,

Lawrence.Mukasa