Joyce Nankya is a High-energy Customer Service professional with 5 years of administrative, security and customer service experience and data entry. Detailed oriented with excellent communication and leadership skills who possesses A sense of urgency critical to the needs of the business. Proven ability to motivate and interact effectively with all levels of management, clientele, and staff. I have worked with organizations like World vision Uganda, Samaritans Purse International as Data Clerk, Africell Uganda and Multichoice as a Customer Service Representative
Skills
▪ Performance Management Skills Mentoring Skills Teamwork interpersonal skills Problem Solving Customer Service Skills and Conflict Resolution Skills.▪ Good command of quality control processes Result oriented Decision-making Creative Thinking Time Management ▪ Good command of Microsoft Office™ tools (Microsoft Word Microsoft Excel Microsoft outlook Internet and Email. ▪ Marketing Skills Public Speaking and Presentation Skills Negotiation Skills Teaching and Training Skills