Candidate Profile

MUHANGUZI DONAS

0771606760/ 0704399863

donasoinebye@gmail.com

13^th -December/2019

TO HUMAN RESOURCE MANAGER,

True north Africa.

KAMPALA, UGANDA,

Dear Madam,

RE: APPLICATION FOR THE POST OF customer care executive

I hereby submit my application for the above-mentioned job in your reputable organization. I completed a bachelor’s degree in Business Administration but majored in procurement, and I graduated in January 2013 with a second class honors at Mbarara university of science and technology.

I am currently working at dfcu bank as a customer service officer Mbarara branch charged with on-boarding customers to different alternative channels, take action on customers complaints, portray a good bank image and ambience, manage customers relations to grow wallet share, managing of float stock, comply with KYC, AML and suspicious transactions, receiving and executing customers’ instructions and ensuring good customer service as well as cross selling different bank products

I am a hardworking, creative and self-driven person with experience in working with minimum supervision. I am a great team player with a zeal to learn new things that will ensure efficiency in execution of my duties. I am also able to work under pressure while delivering quality results.  With the marketing and selling products that I possess, I feel am the best candidate for the job. It would be a pleasure for me to join such a great organization.

I look forward to hearing from you.

            Yours sincerely ,

            Muhanguzi Donas

            MUHANGUZI DONAS