Iam a graduate with a degree of bachelor of procurement and supply chain management of Makerere University. Iam currently a customer service supervisor in Equity bank (U) Limited.
I have had good field experience with MTN Uganda as a Data Entrant with a major duty Data base management, customer care, Birungi & co. Advocates as an Administrative assistant, United Bank for Africa as a direct sales Agent
I am a self-driven, motivated, inspired young and talented lady with a rich experience in computer and other field relating to community empowerment. I have the determination and the ability to work with minimal supervision. I am a team player who will contribute to the success of a dynamic Organization through the dedicated application of my knowledge and skills as I build my career.
Skills
Education
- Makerere University Business School2010-2013 : Bachelor of Procurement and Supplychain Management
Grade / GPA : 4.04
Qualification : Second Class Upper - St Mary’s Senior Secondary School Kitende2008-2009 : HEG/ENT
Grade / GPA :
Qualification : 25points - Wanyange Girls School2004-2007 :
Grade / GPA : 33Agreegates
Qualification : - Gayaza Junior School1997-2003 :
Grade / GPA : 8agregates
Qualification :
Experience
- Equitybank Uganda limited2019 to date : Customer Service Supervisor
Yearly Salary : 33,600,000 gross
Job Duties :Ensure cashiers serve all clients that come to the bank Ensure accounts opened increase Champion all bank awareness programs at the branch Protect the brand image of the bank Monitor performance of customer service officers. •Receive and resolve customer’s issues - Equitybank Uganda LimitedSept 2018-Oct2019 : Customer Service Officer
Yearly Salary : 18,000,000 gross
Job Duties :Account opening Issuing out ATM cards Handling customer inquiries and complaints Issuing bank statements Handling money transfer - Equitybank Uganda LimitedNov 2016-Aug 2018 : Bank Teller
Yearly Salary : 12,000,000 gross
Job Duties :Receiving and paying out cash Carrying out foreign exchange transactions and dealings Handling mobile money transactions Marketing bank products
