My resume has biodata , career objectives , personal statement ,education background, work experience and lastly the referee.
Skills
Communication skills motivation skills interpersonal skills problem solving skills leadership skills
Education
- Makerere University2015-2018 : adult and community community education.
Grade / GPA : 3.45
Qualification : Bachelor's degree
Experience
- Gnld International2011-2015 : Head of communication
Yearly Salary : 9,600,000
Job Duties :• Competently handled customer inquiries, complaints, billing questions, service requests and handled all transactions related to utility service hence critically analyzing investigating and offering prompt solutions thus ensuring customer satisfaction • Managed with great success, a high-volume of workload within a deadline-driven environment • Suggest strategies to achieve client goals while not exceeding project budget. • Establish communication ties with clients regarding services and concerns • Provide superior Communication services in adherence to client culture and needs. • Successfully conducted direct business relations and distribution of company literature to stimulate client’s interest and sales • Dealt directly with customers by telephone and face to face interactions • Obtained and evaluated all relevant information to handle and processed inquiries and complaints • Performed customer verifications • Accurately documented all phone calls with regards to participant inquires. • Made sure I built valuable relationships with customers, ensuring my tone of voice, language and contact were polite, firm and professional. • Worked in accounts department where I did cheque-requisitioning, filling , wrote out and secured cheques leafs, handled cash and performed bankings. • I also have experience as a store keeper in GNLD International. - Stanlib Uganda2017-2019 : financial advisor and Relationships Manager
Yearly Salary : 18,000,000 a year
Job Duties :• Understand business priorities and related development goals and objectives. • Understand and enforce STANDLIB’s application policies and procedures • Forward to STANLIB all payments and supporting documents • Stakeholder management • Reporting and record management • Support STANLIB goals to be professed wealth management business buy carrying out market research.