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CV

Journalist  Kampala Member from 3 years

All stated in the curriculum vitae

Skills

Computer Literacy Problem Solving Skills Critical thinking Skills Languange Proficiency Team Work Decision Making

Education

  • Kampala International University
     2017-2021 :  Journalism and media
     Grade / GPA : 3.97
     Qualification : Bachelors degree in Mass Communication

Experience

  • Soothing Spot Spa
     January 2022-December 2022 :  Client Relations Officer
     Yearly Salary : Ugx. 6,000,000
     Job Duties : 
    1. Built a strong long term relationship with key clients and collaborated with internal team to address customers’ needs, found out new ways to retain customers. 2. Revised customers’ complaints and initiated solutions in an effective and timely manner. 3. Established and maintained client pipeline by providing unparallel customer service. 4. Resolved and handled all client's complaints and ensured immediate action
  • Soothing Spot Spa
     March 2021-Dec 2021 :  Juice Barista
     Yearly Salary : Ugx 3,600,000 Net
     Job Duties : 
    1. To blend juice and prepare fruits for Spa clients and ensured everyone is served to utmost value. 2. Ensured hygiene and clean environment for the kitchen. 3. Handled problem solving challenges in the customer care department. 4. Training new staff. 5. Procurement of kitchen requirements and ensured the kitchen lacked anything.
  • 4040 Foundation
     April 2023- to date :  Communication and Marketing Volunteer
     Yearly Salary : Volunteership
     Job Duties : 
    1. Monitor progress on Internal Communication strategies and adjusting accordingly 2. Preparing range if reports from social media impressions, engagement and website visits 3. Identify like minded partners and collaborate with them 4. Monitor news and trends , Build and am maintain key media contacts and networks 5. Developing creative and engaging in marketing campaigns to promote organization's overall goals 6. Produce and distribute Marketing materials
  • Vision Group
     August 2019-November 2019 :  News Reporter Intern
     Yearly Salary : Internship
     Job Duties : 
    News reporting. News writing. News Editing and review of stories before publication. Proofread and file news stories Perform research in order to give stories authentic detail. Knowledge of grammar and punctuation. ... Ability to simplify information Focus on accuracy and details. Follow up of developing stories and interviews for publication

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