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Customer service representative

Customer care executive  uganda Member from 6 years

Customer Service Representative who maintains a high level of professionalism,patience and efficiency to minimize customer dissatisfaction and increase customer loyalty,with a proven capacity to troubleshoot issues to ensure customer satisfaction .My skills include , computer proficient, record keeping strengths,Good Listening skills,Complaint resolution,Data Entry skills

Skills

Exceptional customer servicereliableExcellent communication skillsFriendlyEnergetic

Education

  • Punjab Technical University
     2012 to 2015 :  Bachelors's Degree In Business Administration
     Grade / GPA : first class
     Qualification : client communications,problem solving,Team player,client management

Experience

  • UMEME
     DEC 2017 TO SEPT 2019 :  CUSTOMER SERVICE AGENT
     Yearly Salary : 4,800,000 Shs
     Job Duties : 
    Answered Constant flow of customer calls, provided primary customer support to Internal and External customers in a fast paced environment,answered customer calls promptly and in an appropriate manner, Described products to customers.

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