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Customer Care Executive

Bachelor degree in microfinance  Entebbe Member from 6 years

CURRICULUM VITAE FOR NASSALI RACHEAL RITA                           

 

 

Nationality: UGANDAN

Current Base: Entebbe, Uganda

Email: ritaracheall@gmail.com

Contact: +256706699739

Date of birth: 30th September 1995

Marital status: Single

 

 

  

 

 

 

 
  1. PERSONAL DETAILS

 

 

 

 

 

 

 

 

 

 

  1. PROFESSIONAL SUMMARY
Motivated by challenges, focus, adjusts easily to different situations, work diligently as an individual and as a team member.

Excellent communication skills both spoken and written, strong interpersonal skills including ability to work with a high degree of responsibility and perform duties under pressure and within deadlines.

Ability to adapt fast effectively to professional challenges (trainable) and able to lead and gain assistance of others in a team endeavour.

Proficient computer skills with relevant applications that is use of micro soft word, Excel, Access and power point.

Resourceful, committed, self-starter and results oriented determination to take initiatives and work effectively with minimal supervision and administrative support.

Ability to implement and supervise programme activities consistently with agreed, with in the context of the mission mandate.
  1. GENERAL PROFESSIONAL EXPERIENCE

 

  1. Platinum credit limited (2017): Analyse applicants financial status, credit and property evaluation to determine the feasibility of granting loans, obtain and compile copies of loan applicants, review and update credit loan files, education and training, analyse potential loan markets and develop referral networks, compensate through commission for the role in the log book finance.
  2. Tusitukire wamu SAACO (2016): Customer care desk and the relations, analysing of the debt of credit posting effects in the analysis book, filling and organising files in order, registering and updating cash requests recording of financial statements.
  3. Lubaga Nateete Grain Millers Cooperative Society :cross selling of products and services, respond to customer’s enquiries and advice on the available products and services, daily cash balancing

 

EDUCATION AND TRAINING

PERIOD QUALIFICATIONS INSTITUTION
2014-2017 Bachelor’s degree in Micro-Finance Kyambogo University
2012 -2013 Uganda Advanced Certificate of Education St. Joseph of Nazareth High School
2008-2011 Uganda Certificate of Education Our Lady Of Good Counsel SSS Gayaza
2001-2007 Primary Leaving Education St. Thereza Namilyango Primary School

 

Other Positions of Responsibility

  • President of the young farmers club at Our Lady of Good Counsel SSS Gayaza
  • Reprentative of Legion of Mary

 

Languages:

Luganda (Fluent), English (Fluent)

 

Other Acquired Skills and Experiences:

  • Flexibility, Open to experience and Ready to Learn
  • Efficiency in Written and Oral Communication Skills
  • Proficiency in Microsoft Office and Internet explore
  • Advanced Digital Literacy (Use of cameras, recorders and other data collection gadgets)

 

Background Statement

 

With a background in micro finance formation , I  gained the experience in recording of financial transactions in the receipts, customer care desk and relations , analyse potential loan markets  and develop referral networks , identify and resolve the clients complaints  establish and maintain the relationship with the existing clients collection of the analysis and loan sourcing , evaluate ,authorise and recommend approval of commercial credit loans , check and approve for the loan repayment .

 

Interests:

Investment, Travel, Nature, Swimming, Music, meeting new friends, playing volley ball

 

Personal Qualities: Flexible, Trustworthy, Team player, Self-driven, strong sense of humour and Social/Outgoing, compassionate

 

REFEREES:

Ms. NANNYONJO JOSEPHINE

ACCONTANT

TUSITUKIRE WAMU SAACO

PO BOX 36

KATABI , ENTEBBE

Mob: +256788399446

 Ms. NAMPIJJA RESTY

MARIANUM PRESS

PRINTER

PO BOX 11

KISUBI

Mob: +256782846551

Mob:+25670187142
Ms. NAKAFEERO PATRICIA

ADMINISTRATOR

FINANCE TRUST BANK

Mob:+256703185979

Mob;+256788261659

  

Skills

documentation record keeping and recording skills financial skills

Education

  • Kyambogo University
     3 years  :  Micro finance
     Grade / GPA : second upper degree
     Qualification : Bachelor`s degree

Experience

  • Lubaga -Nateete Grain Miller`s Cooperative Society
     2 years  :  Manager
     Yearly Salary : 7,200,000
     Job Duties : 
    Cross selling of the Sacco`s products , Daily balancing , preparing of income statement of the monthly basis , making the loan product

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