Candidate Profile

Customer care executive

Customer care executive  Kireka Member from 6 years

I recently learned about the entry-level customer care executive position availableI have many skills that make me an excellent candidate for this position, and I have a background in building strong customer relationships. Please consider my application for your customer service position.
I realize that customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am a focused person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work.
My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. I would appreciate the opportunity to discuss this customer service position and my qualifications with you. Thank you for your consideration of my application, and I look forward to hearing from you soon.
Sincerely,
Nakalungi Maria Consolate

Skills

Education

  • Mubs
     2017-2019 :  Business admnistration(finance)
     Grade / GPA : 4.01
     Qualification : Degree
  • Mubs
     2014-2016 :  Human resource management
     Grade / GPA : 3.96
     Qualification : Diploma

Experience

  • Be forward uganda
     July 2018 :  Admnistrative assistant
     Yearly Salary : 500,000
     Job Duties : 
    Carry out administrative duties such as filing, typing, copying, binding, scanning etc. • Manage transactions with customers using cash registers • Scan goods and ensure pricing is accurate • Collect payments whether in cash or credit • Issue receipts, refunds, change or tickets • Redeem stamps and coupons • Cross-sell products and introduce new ones • Resolve customer complaints, guide them and provide relevant information • Greet customers when entering or leaving the store • Maintain clean and tidy checkout areas • Track transactions on balance sheets and report any discrepancies • Cover the reception desk when required • Answer telephone calls and pass them on

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