CADRI MUZAMIL

E360 Group Ltd, Kampala-Uganda |+256-773993391| cadri.muzamil@gmail.com| Skype:  cadrimuzamil | 

Professional Summary:

Cadri has 10 years of experience in business development, sales & marketing, Stores & operations management, Recruitment, coaching, mentoring, entrepreneurship training, start-up knowledge, blockchain knowledge. I developed businesses in Agric tech and Microfinance, consultancy as well as building business operations and expansion in Health care /eye specialist through collaborations and strategic partnership both international & local relationships with key stakeholders like NGOs, local gov’t, customers, suppliers, and tax clearance agents in the sectors of Consulting, Agriculture tech, Health, and Microfinance. He is currently heading the overall E360 Group ltd consulting business operations in Uganda, a company headquartered in Dubai, he has built strategic partnerships with Stanbic business incubator and GIZ in providing business development services to SMEs in any sector to take advantage of the oil and gas opportunities as well as to boost the collaboration linkages with the different development partners in financing SMEs. He holds a Bachelor of Commerce, CPA level2, Postgraduate certificates in project Planning and Management, Monitoring and Evaluation, a certificate in Stores Management and material Control, Supply Chain Management, Advanced Excel, Microsoft Office, Tally, QuickBooks, and Loan Performer and training in Performance Management, Leading Effective Teams and Customer Excellence. He has managed agric-tech projects with NGOs in refugees’ settings to improve their livelihoods through market linkages, quality seeds, E-extension services, demo farms, seed fairs. He established strategies for market entry and Terms of reference with NGOs. He has participated in international tradeshows to establish B2B relationships, established shop locations, effective communication channels, people management, prepared technical proposals for funding. He is a dedicated and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline business operations and increase staff productivity to achieve the commercial & profitability objectives of a company and has successfully managed overall business operations of over shs10Billion in a year. Am proactive and enthusiastic, flexible with extensive knowledge of Sales & marketing, business operations, people management, fashion & designs, accountability, reporting and proposal writing, process improvements, financial management, strategic planning, budgeting, system implementation, team building, time management and am passionate about technological innovations in solving customers problems. Am a person of high standards in doing professional work to achieve the commercial awareness and profitability of company’s whilst maintaining the highest level of integrity.

Areas of Expertise

People management | Sales & Business development | Partnership | Client Service & Delivery | Micro finance & Accountability | Budget Planning & Cost Controls | Reports & Record Keeping | Store & Asset Management | MS Office | Project management | Startups| Crypto currencies & block chains | Negotiations |Customer excellence |Leadership |Technical proposal writings |coaching |Entrepreneurship |Recruitment |Training|

February 2021 to Date, Operations Manager/ Country Head, E360 Group Ltd.

E360 GROUP LTD is a training and consulting company accredited by ISO (ISO 9001, 14001, 45001) to provide training leading to the award of international certification in health and safety as well as training in Bid Management, Entrepreneurship/Business Development services, and financial sustainability. E360 has a proven track record in delivering training, coaching, and mentoring projects across various sectors and customers – including developmental organizations like agriculture, oil and gas, business development services, and Health sectors.

Achievements:

• Successfully led E360 Group operations in Uganda in the areas of Agriculture, Health and safety, business development services (Entrepreneurship, coaching, mentoring, financial literacy, capacity building, fisheries)
• Ensured customer satisfaction through creating customer surveys and training evaluation forms.
• Organized webinars (zoom meetings) and onsite (conference) training for participants.
• Conducted training in the areas of entrepreneurship, financial literacy, coaching, mentoring, and leadership for SMEs.
• Trained Trainer of Trainees (TOTs) in different life skills like coaching, mentoring, market linkages, entrepreneurship, leadership, capacity building, and financial literacy (savings, bookkeeping).
• Developed learning materials for beneficiaries and conducted backstopping roles at the end of projects.
• Provided technical guidance to management about the overall business strategy and analysis of the company’s financials as well as finding additional funding options to promote the company’s commercial awareness.
• Analyzed tender forms to come up with a concrete technical proposal structure answering all questions on the TOR.
• Conducted recruitment of staff and consultants, trained the new recruits in the company’s business model and policies.
• Participated in stakeholder meetings like inception, mid, and end of project meetings and recommend any improvement.
• Conduct project report writings and participant in stakeholder engagements to ensure project success.
• Led team of 10 permanent staff and numerous consultants in different fields by using different platforms.
• Evaluate consultant Cvs and prepare consultant profiles to be included in the technical proposal.
• Achieved 3 consecutive sales targets of the company by winning contracts with Stanbic incubator and GIZ Prudev and E4D projects.
• In charge of organizing safety training for participants in IOSH certifications.
• Coordinate with finance in negotiating for consultant fees and preparing financial cost proposals by aligning the work plan of consultants.

March 2020 to Jan 2021, Business Development Manager, Project Manager, EzyAgric Ltd.

EzyAgric is an agric-tech company that developed Ezyagric App a one-stop-shop for all farmer’s production, marketing, extension, and financial services, and provides services in the agriculture value chain.

Achievements:

• Conducted research to understand the target markets, projects, and strategies that can be used to attract clients/prospects in the company’s agricultural value chains.
• Effectively participated in writing technical proposals/ business plans to get additional funding from other international corporations/NGOs in the agri-tech sector through identifying potential concepts.
• Set out SMART sales objectives for each team member and ensure the set targets are achieved with minimal operational costs.
• Attracted interest in products and services by advertising, networking, developing relationships, and listening to client feedback for improvement.
• Managed special projects with Catholic Relief Services and farmer organizations in the refugee settlements.
• Attended sector functions/events like tradeshows/seed fairs and provided effective presentations of products and marketing promotional materials to create visibility.
• Create strategic partnership relationships with key stakeholders (input producers) and devise means of collaborations in project management like shared adverts, communication, and marketing materials.
• Established digital marketing strategies by using available tools like social media, emails, websites, and blogs to reach wider clientele networks.
• Recruited and trained 30 business development staff in effective business operations and customer excellence services. Conducted monthly individual assessment performance for improvement.
• Conducted coaching, entrepreneurship, customer care, leadership, financial literacy (bookkeeping, access to credits, Savings, and market linkages) t0 2,440 farmers in refugees’ communities.
• Profiled 2,440 farmers as compared to the target of 2,000 farmers in BidiBidi refugee’s settlement.
• Onboarded 5 Master agents (distributors) and this increased the company sales revenue by 15%.
• Trained farmers on climate-smart agriculture, to ensure sustainable agric practices are implemented.
• Sold and Distributed seeds, tools, chemicals, and fertilizers to 1,000 farmers and offered smart agronomic practices through the EzyAgric App feature of “Better extension” which provides agro knowledge.
• Sourced for 700 Metric tons of Maize and 520 Metric tons of coffee, this improved the sales revenue.

August 2016 to February 2020. Operations and Stores Manager, Med Optics Ltd (Health sector), Kampala

Med Optics is a leading optical/eye specialty company, managing Mengo, Case hospital eye departments with 8 other independent branches across Uganda.

Achievements:

• Developed & maintained profitable partnerships & relationships with key stakeholders (Public sector), corporate companies, local government, Village health centers, and community-based organizations.
• Developed and monitored the implementation of outreach activities, plan and conduct workshops, orientation events, presentations to maintain and build the company profile and market standing.
• Developed and monitored the implementation of systems in Service Centres to ensure consistently high standards in presentation, range of stock (frames, eyeglasses, readers accessories), accountability, and approaches to sales.
• Developed technical business plans, proposals, sales & marketing strategies, and training for new products.
• Recruited and trained 15 direct subordinates including branch managers, store officers, and marketing executives in 10 branches including Mengo and Case Hospital eye departments.
• Conducted 2 sessions per month of coaching, entrepreneurship, customer care & leadership to staff.
• Created partnerships with 5 insurance companies and this increased the company clientele and revenue by 24% for FY 2018/19 this included Sanlam, Jubile, UAP, IAA, and AAR in 6 branches of the company.
• Coordinated, budgeted, planned, and monitored the day-to-day operations of the branches including employee management, stocking, customer relations, and training.
• Implemented health and safety procedures, as a result, decreased warehouse accidents by 85%.
• Generated inventory adjustment reports, conduct and investigate discrepancies and provide monthly reports to management for appropriate actions.
• Monitored stock levels weekly, act to minimize risks of stock-outs by carrying stock counts.
• Ensured the sales targets of the different branches are achieved through adjusting to the market needs.
• In collaboration with the procurement Department, defined and supervised the supply procedures in compliance with internal and legal requirements.
• Reorganized the warehouse inventory and prepared the inventory manually, making it 75% more efficient than before.

January 2014 to August 2016, Branch Manager, Silver Upholders Micro finance ltd, Kampala

 Achievements:

• Created strategic marketing plan for loan products to market vendors, Boda Boda groups, and teachers.
• Ensured each loan disbursed is insured to reduce the risk of defaulters.
• Planed and budgeted for the monthly branch needs to smoothen business operations and staff welfare.
• Innovated sliver speed loan product to help existing loan clients to cater for emergencies within minutes.
• Conducted financial literacy, entrepreneurship, coaching, and bookkeeping training to clients.
• Recruited, trained & supervised 6 branch staff, these are credit supervisor, loan officer & Accountant.
• Processed over 130 loan applications per month for 5 consecutive months resulting in placing the branch in the top 5 in the network of 15 branches.
• Participated in developing and innovating new products to suit customers demanding needs.
• Protected company assets/ inventory by putting strategic risk management approaches to officers.
• Ensured over 95% collection of disbursed loans to clients, through constant business rapport.
• Ensured customer complaints are resolved timely and ensured staff motivation is kept up.
• Created effective business partnerships with banks and this helped in tracking customer credit history.
• Participated in loan committees in assessing the creditworthiness of the client.
• Developed a database of clients for the last 2 years and this resulted in repeat business transactions.
• Maintained confidentiality of bank records and client information to prevent mishandling of data.
• Developed and delivered polished sales presentations to highlight product and service quality.

January 2012 to December 2013, Accounts Assistant, Silver Upholders Micro finance ltd, Kampala

Achievements:

• Conducted stock taking to ensure the Up-to-date stock registry is maintained and reconcile the damaged.
• Monitored the Motorcycle tracking system to ensure loan officers are supervised on travel routes.
• Ensured client’s collateral securities and company cash are safely stored to avoid theft and damages.
• Reconciled all company accounts, cash, and bank, employee expenses, commissions, and verify accuracy.

January 2011 to December 2011. Tele Sales Executive, Nile Breweries Ltd, Kampala

• Monitored tracking system for vehicle routes and make reports on the routes.
• Compiled customer feedback and recommended service delivery improvements to management.
• Provided primary customer support to internal and external customers in a fast-paced environment.

Academic Qualifications

• 2014: Makerere University, Bachelor of Commerce (Accounting), and Second class Upper
• Institute of Certified Public Accountants of Uganda-CPA LEVEL
• 2015: Postgraduate certificates in the project: Planning and Management, Monitoring and Evaluation-Makerere
• 2019 to date: Postgraduate Diploma in Business administration-Uganda Management Institute (UMI).

Other training and certificates attained.

• Stores Management and material Control-Uganda Management Institute (UMI)
• Supply Chain Management –Brentwood Open Learning College.
• Advanced Excel Institute of Certified Public Accountants of Uganda.
• Microsoft Office (Excel, words, Powerpoint), Tally, QuickBooks, and Loan Performer
• Performance Management, Leading Effective Teams and Customer Excellence with Zoe Recruitment Limited

Leadership:

• 2017 to 2019: Chairperson, Med Optics Ltd Staff Savings, and credit cooperation (Sacco).
• 2013-2014: President, Makerere University External Commerce Student Association.
• 2010-2014: Chairperson, Minister for Internal students-Makerere University y External Commerce.
• 2008-2009: Finance Minister, Musa Chairperson, Disciplinary chairman, Dormitory Captain- St Joseph’s Col. Ombaci

Languages: English, Lugbara, Kakwa, Swahili and Arabic

References