RESUME
KADDU ANITSHA
Email: anitshakay@gmail.com Mobile: (+256) 753904180
- Personal Statement
A dedicated and committed employee result driven, resourceful, flexible, organized and adaptable individual who is seeking a new challenging career with considerable working experience in Procurement, administration and customer service departments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I am a hard-working individual who strives to achieve the best in all areas and I am always eager to learn new skills and advance my career. I have a calm and patient deposition meaning that I am able to work effectively under pressure and focus on the task at hand. I work well in teams but also independently. I have excellent communication skills both orally and verbally and pay greater attention to details in my work.
I am dedicated and keen to improve any experience for the benefit of me and the company that I work for. I am a very motivated person who is very keen to have a successful career. I am now looking forward to making a significant contribution to an institution that offers a genuine opportunity for progression.
- Employment Experience and Achievements
Employer: Uganda Revenue Authority
Position Held: Domestic Tax Officer
Period: December 2020 – To Date
Summary of Achievements:
While here, am responsible to manage, enhance and improve the voluntary compliance checks on tax payers, offer satisfactory client service in order to minimize revenue loss and enhance compliance.
- Discover and acquire new taxpayers and maintain the integrity of the taxpayer register.
- Validate taxpayer declarations and monitor on-time tax payments or refunds plus tax field inspections and enforcement activities.
- Provide client support to promote voluntary tax compliance including taxpayer education.
- Prepare periodical reports as required under department guidelines.
- Support business process and system improvements.
- Review policy needs and generate policy proposals to enhance voluntary taxpayer compliance.
- Monitor economic activity in the field to ensure persons eligible for registration are identified and immediately communicated to the Service Management team for further action.
- Monitor and evaluate initiatives from the compliance improvement plan that have been put in place to identify persons in the region that are eligible to register for tax but fail to do so.
- Monitor compliance behavior of taxpayers following the implementation of EFD/e-invoicing compliance improvement initiative (EFRIS) and ensure that corrective actions are undertaken.
- Evaluate the performance of registered taxpayers in line with receipt/invoice issuance.
Employer: Value Drug-mart Pharmacy
Position Held: Procurement Officer
Period: August 2017 – To December 2019
- Summary of Achievements: While here, I was responsible for monitoring stock levels and overseeing the movement of incoming and outgoing goods. I manage the inventory databases. I also assess total costs of company purchases, develop and implement strategies for procuring, storing, and distributing goods or services.
- Crafted procurement value proposition targeting cost savings, customer service, and contractual / regulatory compliance. As a result, I achieved 50% improvement in customer and 96% improvement in employee satisfaction during initial year.
- In addition, I improved customer satisfaction hence customer service rating increased from 59% to 86%.
- Completed organizational spend analysis to facilitate development of strategic sourcing strategies. I also eliminated a 10-year-old closeout backlog and reduced procurement lead times by more than 35%.
- Coordinated with internal and external customers to ensure proper product selection and supply chain, negotiated with vendors for improved pricing and delivery and forecasted product needs of sales, marketing and engineering.
- Prepares all needed documents for Finance department, in order to obtain the cash or cheque needed to purchase the goods or supplies.
- Prepare payments of suppliers in a timely and accountable process and ensures that all necessary supporting documents are attached.
- Ensured that what had been earlier specified in the purchase orders is exactly what has been delivered according to the quantities, quality, sizes and any other condition specified in the purchase order. This enables efficient flow of work.
- Built and maintained a strong and positive relationships with our suppliers. Kept in touch with them, gave and received constant feedbacks which enabled me to know the different market trends hence purchasing the best items for the company.
Employer: Vodafone Uganda
Position Held: Procurement and Customer Service Officer
Period: November 2014 – February 2016
Summary of Achievements: While here, I was responsible for developing and implementing annual procurement plans to ensure timely availability of materials and services needed to implement Vodafone’s approved work plans.
- Responsible for managing the spend for the company.
- Organizing and preparing of an annual Procurement Plan to capture all goods and services required by the respective sections of the company.
- Provide professional support and advice to management on procurement and preparing tenders and award documentations.
- Liaising with end users and preparing procurement plans, verifying and organizing relating procurements.
- Conduct market surveys and through market research so that the company can attain value for money while sourcing goods and services.
- Prepare all procurement tender documents and disposal documents and organize related documents while preparing and submitting documents and reports to contracts committee for consideration.
- Participating in bid opening and evaluation process.
- Compiling procurement requirements and documentation.
- Guiding suppliers and end users on procurement procedures.
- In charge of contract negotiations in terms of quality, price and delivery.
- verified current inventory levels and kept records to prevent inventory gaps. I also took note when inventory was low and when it was time to order new products.
- Checked purchase orders for accuracy, completeness and clarity. I always made it a point to verify that product information, cost and delivery dates were all correct before obtaining authorization to place an order. This helped the company to purchase quality products.
- Processed department requisitions and inquired into accounting and receiving systems to track status of purchase orders.
3 Education
2014 – 2016
Diploma, Advanced Diploma and Professional Diploma
Chartered Institute of Procurement and Supply (CIPS)
2007- 2010
Bachelors of Procurement and Supply Chain Management
Makerere University
2005- 2006
Uganda Advanced Certificate of Education (UACE)
Kawempe Muslim Sec School
2000- 2003
Uganda Certificate of Education (UCE)
Mbogo High School
Skills and abilities.
Customer care management, Report writing, Good communication skills both oral and
Written, Good public relations and organizational skills, Quick learner, Flexible, self-
Motivated and time conscious, Commitment, Team player, Manage work related pressure
Referees
Mr.Ssebuliba John
Procurement specialist Private sector foundation
Email: ssebulibajohn@gmail.com Mobile: 0753630113/0782205717
Mr. Stanley Twesigye
Domestic Tax Supervisor
Uganda Revenue Authority Nakawa
Email: sbtwesigye@ura.co.ug Mobile: 0782890978
Mr Hajji Baba
Chief Executive Officer
Value Drugmart pharmacy Email: vincihajji@hotmail.com Mobile: 0782904817/0752904817
Certification
I, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications and experience and background meets your needs.
Yours sincerely,
Kaddu Anitsha