Skills
Education
- Mbarara University of Science and Technology2009-2012 : Marketing
Grade / GPA : Second Class Lower/3.15
Qualification : Bachelors of Business Administration - Masheruka Girls High School2007-2008 : MEG/A
Grade / GPA : 10pts
Qualification : Uganda Advanced Certificate of Education
Experience
- Housing Finance BankDecember 2015- June 2018 : Customer Service Officer- Enquiries
Yearly Salary : 20,280,000 Ugx
Job Duties :• Receiving transaction requests such as RTGS, SWIFT and EFT instructions and process the same in line with bank policy and procedures as may be required from time to time • Receiving and attending to customer queries, complaints and general information inquiries in line with the bank’s policy and refer customers to the proper service area for issues that cannot be resolved at the teller line. • Cross selling various bank products to customers, receiving and posting cheque deposits as per bank policy. • Issuing of ATMs/PINS and generating daily reports, filing and records management of all cards or pins issued at the end of the day. • Adjusting forex rates on the display forex board as issued by the treasury department. - Housing Finance BankFebruary 2015-November 2015 : Customer Sales Advisor
Yearly Salary : 4,686,000 Ugx
Job Duties :• Creating awareness and promoting the banks brand name • Building and developing relationships with customers • Increasing sales volumes, advising customers on the best products to take, ensuring their satisfaction at all times. - Kiboko Enterprises LimitedMay 2014- January 2015 : Sales Representative
Yearly Salary : 5,400,000 Ugx
Job Duties :• Building and developing relationships with customers • Increasing sales volume, ensuring customer satisfaction at all times in a timely and efficient manner. • Preparing daily and field reports. • Soliciting and communicating feedback on P& G brands from consumers.