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Alvin Muzahura

Information Technology (IT)  Bulisa/Uganda Member from 3 years

Organizations where i have worked so far

1-Ecommerce/online shopping

2-Consultancy

3-Oil and gas

What i have studied

1-Diploma-Computer science-YMCA Kampala

2-Cisco Devices Certificate-MUK

3-Degree-Development studies-Kyambogo university 

4CCNA-MUK-On going

What i have trained in and certificates i have

1-Critical thinking-Certificate-Agility academy

2-Anti money laundering-Cert training-Agility academy

3-Global Data privacy-Cert training-Agility Academy

4-Ethics and code of conduct-cert training-Agility academy

5-Introduction to Azure cloud -Certificate- LinkedIn academy

6-Fundamentals to cyber security-Certificate-LinkedIn

7-IT support for professionals-Google

8-ITIL Version 4-training

Companies i have worked for

1-jumia Uganda ,IT support,4 years.

2-Bply Consultancy ,IT admin,5 months

3-Gcc Services ,IT support to date

Skills and experience 

1-Network management/Monitoring

2-Network troubleshooting for better performance

3-Configuring Cisco Devices

4-Software/hardware installation 

5-Printers connectivity and troubleshooting

6-IT equipment procurement

7-Knowledge about Windows/Mac/Linux O/systems

8-Programming language (HTML)

9-IT ticketing systems(Jira, fresh-desk)

10-Organization Antivirus

11-Data protection and encrypting 

12-Work ethics and code of conduct

13-Team work

Etc.

Skills

Education

  • YMCA
     2 years :  Computer science
     Grade / GPA : 3
     Qualification : Diploma Computer science
  • Kyambogo University
     3 years :  Development studies
     Grade / GPA : 3
     Qualification : Degree
  • Makerere University
     2  :  Cisco devices configurations
     Grade / GPA : 3
     Qualification : Certificate
  • Makerere University
     6 months :  Cisco(CCNA)
     Grade / GPA : pending
     Qualification : Certificate(CCNA)

Experience

  • Jumia Uganda
     4 years :  IT Support
     Yearly Salary : 800,000
     Job Duties : 
    1-Network management/Monitoring 2-Network troubleshooting for better performance 3-Configuring Cisco Devices 4-Software/hardware installation 5-Printers connectivity and troubleshooting 6-IT equipment procurement 7-Call center manager/Telco
  • Bply Consultant
     3 Months :  IT support
     Yearly Salary : 850,000
     Job Duties : 
    1-IT support to all staff 2-Tracking company vehicles using GPS 3-Hardware and software installations 4-Network management
  • Gcc srvices
     1 year on up to date :  IT Officer
     Yearly Salary : 2,000,000
     Job Duties : 
    1-Network management/Monitoring 2-Network troubleshooting for better performance 3-Configuring Cisco Devices 4-Software/hardware installation 5-Printers connectivity and troubleshooting 6-IT equipment procurement 7-Knowledge about Windows/Mac/Linux O/systems 8-Programming language (HTML) 9-IT ticketing systems(Jira, fresh-desk) 10-Organization Antivirus 11-Data protection and encrypting 12-Work ethics and code of conduct 13-Team work

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