PROFESSIONAL EXPERIENCE:

I have a 12 years sales career manifesting good performance in the telecom sector over time.  Championed new products like (mobile money) e-commerce in different markets to greater sales and increased revenues through managing dealer and client relations/partnerships strategically.

• Team Leader Smile Communications Uganda 1^st November 2021 to 14^th August 2022.
• Territory Sales Manager Uganda Telecom April 2014 up to 2019.
• M-sente Trade Development Executive. June 2011 –march 2014

• Area Sales Representative western Region Digital Business solution July 15 2010 –July 2011.
• Regional Team Leader Western Top Image (u) LTD. March-June 2010.

Team leader  -Smile Communications Uganda  1st November 2021 to 14^th August 2022.

DUTIES

• Making sure the Team delivers on the targets of Mifis as well as router sales.
• Making sure the Team is motivated and adheres to company goals and values while in Trade.
• Assessing the customer needs and advising them on what best suits them.
• Remittance of company revenues after executing of sales in the field.
• Making sure the Team markets the company brand in areas where trade visit is made.
• Execution of market intelligence reports in the market and relaying them to Supervisors.
• Making sure Customer accounts are active as well as reactivating dormant once our way in trade.                                                                                                     Territory Sales Manager Uganda Telecom.

DUTIES

• Increase visibility of M-sente product in the region
• Managing and guiding the team towards effecting the Key Performance Indicators on daily basis.
• Promoting team work and bonding of M-sente team.
• Ensuring that all outlets are merchandized and branded with M-sente, tariff posters, Signages.
• Making sure there is know your customer compliancy in the market.
• Making sure that Account handlers are trained well and assessed.
• Putting forward how best the product will prosper.
• Ensuring that the agents, customers of the product are not ignored, are listened to, feel welcome and appreciated.
• Facilitate product awareness, agent/customer satisfaction; maintain good relationship with the Uganda Telecom.
• Ensuring that Trade Development Representatives follow their itinerary on a daily basis.
• Making sure that TDR’s sending detailed reports daily.
• Bringing on board more agents for M-Sente in the region.
• Ensuring cautionary notes/bulletins if any are delivered to the M-Sente agents.
• Ensuring that trade visits are done by the TDR’s on a daily basis in all M-Sente outlets.
• Facilitating UTL subscribers’ registration on M-sente is efficient as well as transactions in the outlets.

Aug. 2009 – Jan 2010

Trade Development Representative MTN mobile money in South Western Region.

Duties

• Bringing on board more agents for MTN Mobile money in the region
• Merchandizing the MTN Mobile money outlets in the South Western Region
• Training of Direct Sales Teams, account handlers.
• Trouble shooting clients, customer’s issues as for MTN Mobile money.
• Evaluating and assessing number of transaction weekly / monthly.
• Making sure there is increase to the number MTN mobile money subscriptions in the region.
• Devising means on how to increase revenues within the region.

Jan-Dec 2008.

Direct Sales Person Uganda Telecom.

DUTIES.

• Remitting revenues / cash from sales made either from internet or CDMA
• Making sure the customers get the product knowledge well.
• Walking the talk
• Showing approval and appreciation of what customers are buying.
• Being genuine and sincere to the customers and showing them care.
• Listening to customers concerns since everyone wants to know they are being heard.
• Going out of my way to show our customers they are always first.

2005-2007 Director of studies Lugoba Muslim Secondary School.

DUTIES.

• Designing of the school time table for academics in the school.
• Making sure the syllabus is completed within the given time.
• Placing motivational packages to boost standards in the school.
• Creating a condusive environment for both Teachers and students to have good performance.
• Advocating for team work among the Teachers to attain the best results in the academic year.
• Monitoring and assessing of Teachers to be certain of the required standards followed.
• Arranging and facilitating of academic seminar for the school.

REFEREES:

1. Ms Salmah Mahad

Manager Direct Sales.

Smile Communications Uganda.

Tel: 0773701635

2. Miss Najjuko Lukia

Lecturer-   IUIU.

Tel:0772953100.

3. Mr.Semwogerere Sam

Liquid Telecom.

Tel:0702345176