CURRICULUM VITAE – GODFREY LUSE
Personal Profile
Godfrey Luse is offering 10 years of professional experience in Human Resources Management and administration distinguished by commended performance and proven results in all the different areas of human resources management. With a significant background of continuous success in implementing best human resources practices and systems, he is always providing strategic leadership as he remains innovative in all challenging opportunities.
Godfrey Luse is a Member of the Human Resource Managers Association of Uganda (HRMAU). He has registered momentous success in employee recruitment, performance management including development of effective and efficient performance monitoring and appraisal tools, developing and continuous improvement of comprehensive human resource systems, payroll and benefits management, change management, effective office administration, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports with great numerical and presentation skills.
His academic excellence at Bachelors level (Human Resource Management) with a first class degree from Makerere University (CGPA of 4.71), as the best Human Resource Management student and second best student at the business school for year 2009, has also provided him a strong ground to excel as a seasoned HR in Marie Stopes and other great organizations both local and international that he has worked with during his ten years HR career. New Vision article dated 18th January 2010 – “He could not settle for less than a first class’’ earned the first job with Equity Bank Uganda Limited that laid a strong HR and office administration foundation in his HR and administration career path. He has excelled in his MBA again as an HR specialist.
His analytical skills and diverse work background give him the advantage of being able to work with people of different backgrounds. Godfrey is great team player with very good people management skills.
Godfrey Luse is interested in working for an organization that is looking for a reputable Human Resources Professional to take HR services to the most important assets of the esteemed organization.
Personal Information
Name: Godfrey Luse
Phone: +256 (0) 784 283 225 / +256 (0) 701 103 331
Email: godfreyluse8@gmail.com
Current Organization: Marie Stopes Uganda
Home Address: Kyungu Village – Mukono, Uganda
Professional Member: Human Resource Managers Association of Uganda (HRMAU)
LinkedIn ID: www.linkedin.com/in/godfrey-luse-62198214/
Nationality: Ugandan
Professional Work Experience
August 2019 – Up to Date Human Resources Manager:
Marie Stopes Uganda
Duty Location : Kampala, Uganda
Major Function: A senior Management Position in the Human Resources department that leads in the development, refinement, business partnering and implementation of human resources services.
Key Achievements
- Reviewed the Human Resources Manual
- Employment Contracts Management
- Development of standard operating procedures for the Marie Card Staff Medical Scheme
- Reviewed and developed working departmental/organizational structures
- Conducted a successful staff engagement survey with 70% compliance
- Increased employee engagement by people the people and culture department by 50%
Key Tasks and Responsibilities
HR Compliance Administration
- Negotiate, process, review and monitor employment contracts for MS staff
- Monitor and ensure proper implementation of the performance management and review process
- Maintain an up-dated HR Policy and Procedures manual and ensure adherence by staff
- Provide coaching and mentoring to management and all staff regarding human resource policies and practices
- Ensure that, within the parameters of cross-culture and national limitations, employment practices, compensation, benefits and human resource program comply with MS policies and local labour laws
- Conduct and participate in annual “like organisation” survey to ensure competitive compensation and benefits plan for MS
- Lead and work closely with the Head of People & Culture to ensure staff benefits are review on a yearly basis to be competitive on the market.
- Work closely with the Head People and Culture to develop and review Human Resource Management “Best Practices” periodically
Recruitment and Staff Retention
- Provide support to all line managers in all aspects of recruitment for their teams including ensuring job frameworks are standardised format, advertising the role, interview arrangements and ensuring the recruitment process effectively follows MS guidelines.
- Ensure all locum/temporary staff recruitments are well coordinated when they arise, and approvals are obtained in timely and efficient manner.
- Ensure MS, induction policy is followed by all team members and orientation is carried out.
- Deliver prompt recruitment services to clear and objective criteria
- Assist in the development of the staff plans.
Employee Labour Relations
- Ensure that appropriate discipline and grievance handling mechanisms are in place and that agreed procedures are adhered to by both management and staff for resolution of grievance and disciplinary issues.
- Ensure that grievance and disciplinary cases are dealt with in a timely manner.
- Monitors issues of individual or collective staff concerns such as remuneration, entitlements, welfare, complaints and grievance related problem, makes appropriate recommendations and advice, or counsels affected staff accordingly.
Management of HR records & Training
- Manage implementation of MS’s learning and development strategy.
- Clearly communicate organisational approach to learning and development to all staff
- Ensure to maintain proper staff records and statistics, both manual and electronic.
- Work closely with the Head People & Culture on the development of Training calendar of organizational development and growth organizational demands/needs are conducted as planned.
- Ensure performance reviews are conducted for all teams and filed.
- Ensure entry and exit details are recorded and well maintained.
- Ensure flow of information within the department and across the organization.
Policies and Procedures
- Works closely with the Head People & Culture to conduct Organizational Development (OD) Analysis, revision of organizational structure and job analysis to meet the dynamic needs of expanding programs and team development.
- Designs, develops and implements HR systems, policies and procedures to support the business needs of the organization.
- Ensures proper implementation of HR policies and procedures throughout the organization.
- Regularly assesses HR related policy and procedure gaps and provides updated information for Country Management Team.
Training and Development
- Conducts training and development needs assessment of the organization and designs appropriate training and development plan/programs.
- Ensures the periodic organizational, job and individual training and development needs analysis.
- Identifies suitable courses to meet the training and development needs of the staff and organization and follows up plans to see them through.
- Organizes in-house training and development programmes in accordance with needs identified and evaluates outcome of the training undertaken.
Performance Management
- Prepares and sends HR Performance reports on regular bases to the supervisor.
- Participates in organizational level policy preparation, and human resources related studies.
- Designs and implements output-based Performance Management System.
Recruitment, promotion and Transfer
- Leads recruitment, promotion and transfer process of the organization.
- Provides required support to Senior Managers and Centre Coordinators in the various areas of HR including labour law, employee relations, safety, and training and development.
- Provides legal and administrative advice, guidance, support and coaching to directors, managers and supervisors to enable them lead, develop and manage effective teams and
Professional Work Experience
2017 – July 2019 Regional Human Resources Manager:
Baylor Colleague of Medicine and Children’s Foundation Uganda
Duty Location: Fort Portal, Uganda
Major Function: To provide Strategic Human Resources Support to the Senior Management Team, Line Managers, Supervisors, Staff and Implementing partners including local government CAOs, DHOs, PHROs in eight (8) districts under PEPFAR /CDC funding of the regionalization program with now 300+ permanent employees and 400+ Human Resources for Health employees across the eight (8) districts in the Rwenzori region (western Uganda).
Key Achievements
- Intensely improved the performance of the HR directorate in the Rwenzori region as evidenced by 40% improvement in service scores during this year’s employee survey results.
- Greatly contributed towards organizational restructuring and hiring of 300+ employees in a period of two (2) months.
- Recruitment of 400+ district supported staff in a period of three (3) months.
- Greatly participated in leadership and performance management trainings for the district’s leadership across the Rwenzori region.
- Saved over $1,200 annually in benefit contribution overpayments by conducting monthly payroll audits before salary remittances.
- Developed job description manual for all health workers supported through Baylor – Uganda in the Rwenzori Region.
- Reviewed the employment contracts for HRH to ensure compliance with the laws of the land.
- Participated in the development of a robust performance management system.
- Successfully participated in the development of an employee electronic recruitment system.
- Reviewed and redeveloped annual consolidated HRH Budget, HR work plan and managed the same.
Key Roles and Responsibilities
- Develop and monitor the implementation of HR regional plan and budget in line with HR departmental plan and Baylor Uganda Financial guidelines.
- Monitor the implementation of Performance Management System, policies and procedures and provided technical support to the regional staff during each performance cycle in the region in line with HR manual.
- Monitor the recruitment & selection process as per the approved human resource plan, implement the induction and placement procedure for new staff, and managed staff exit process in line with the Baylor Uganda HR manual.
- Review and implement the Baylor Uganda Staff training & development strategy in the region in line with the HR manual.
- Verified and oversaw the preparation of payroll and maintained a variety of payroll information, files and records in written and electronic format for purpose of providing up to date references and audit trail for compliance.
- Risk champion for the Rwenzori region.
- Manage disciplinary and grievance matters ensuring they meet the requirements of the company policies, legal and best practice.
- Design, maintain and update an HR regional database according to the approved personnel lists by the HR Director and managed the clock in & out time system in alignment to the leave and out of office information in the region in line with the Baylor Uganda HR manual
- Manage recruitment of staff from end to end across the organization including filling of positions at HRH level in collaboration with implementing partners
- Support Implementing partners in human resource planning at HRH level
- Review and monitor the implementation of employee relations, Health and safety, leave management and welfare procedure in the regions in line with Baylor Uganda’s HR manual
- develop and maintain partnerships with the district personnel or stakeholders to align the health professional capacity objectives to the district personnel management system in line with Baylor Uganda’s mission
- Conduct periodic talent audits and developed succession plans to ensure that the regions have a constant pool of employees that accomplish the various program objectives in line with Baylor Uganda’s training and talent development guidelines
- Prepare monthly and quarterly reports regarding the regional human resource management issues in line with the Baylor Uganda HR manual
Professional Work Experience
2013 – 2016 Human Resources and Training Manager:
Aramex International (Aramex Uganda and Tanzania Limited)
Duty Location Kampala, Uganda and Dar Es Salaam, Tanzania
Major Function: Reporting to the respective country directors, to lead the Human resources and administration directorates in one of the leading courier services companies across the globe.
Key Achievements.
- Significantly reduced recruitment cost by over $3,000 annually through introducing the in-house recruitment methods.
- Greatly reduced the administration by negotiating better services agreements with the different services providers to the organizations.
- Negotiated best rental agreements in two countries for all places of operation including upcountry offices.
- Strategy champion for Aramex Uganda Limited. Coordinated the strategy updates for the entire country for a period of two (2) years
- Developed the HR Policies Manual and the Employee Handbook for both Aramex Uganda Limited and Aramex Tanzania Limited.
- Developed annual consolidated HR annual manpower plan, annual HR Budget and managed the same. Carried out Industry Salary Survey, Job evaluation and Job Grading of all positions in the two companies to determine a remuneration salary scales hence comprehensive salary structures.
- Implemented MenaME HR system and later implemented success factors (SAP) HR systems for both Uganda and Tanzania.
- Negotiated excellent deals for Staff Medical, Group Personal Accident and general insurance policies.
Key Duties and Responsibilities
- Participate in the strategic planning and decision-making of the company in a way that the organization’s human resource strategy is aligned with the business strategy.
- Pro-actively drive implementation of human resources and administration policies and procedures ensuring compliance consistent with best practice
- Plan and organize a wide range of training activities to ensure employees have the skills and knowledge to perform their jobs
- Lead the employee recruitment for the two companies through maintaining relationships with universities and recruitment agencies to ensure recruitment of high caliber candidates.
- Develop processes for employee retention and satisfactions including conducting annual employee satisfaction surveys for analysis and strategic decision making
- Manage employee records and the SAP Human Resource Information System for Uganda and Tanzania.
- Provide coaching and counselling services to employees.
- Develop programs to ensure training gaps are actioned in line with the succession plans for the two countries.
- Develop annual consolidated HR budgets and ensure all HR activities are consistent with approved budget.
- Provide expert advice and support to managers and staffs on all aspects of people administration, which fully reflects the company’s desire to be an employer of choice, current employment legislation and best practice.
- Advise and implement determined staffing numbers, skills and needs to meet the organization’s objectives
- Fulfil the Global Support Office (GSO) requirements and address all their concerns, and act as a liaison between the two countries and the Regional HR Manager for Sub Saharan Africa.
- Set, develop and implement a career path for employees available in the two countries in coordination with the respective country directors
- Set clear annual strategic HR goals and objectives, ensure that they are communicated and implemented in the two countries in line with the corporate strategic business plan of each country and in consistency with GSO corporate strategies and plans.
- Analyze the skills and qualities required for each job and develop job descriptions and duty statements as well arrange and conduct staff training
- Keep up to date with legal developments and advice management ensuring compliance and mitigation of risk factors.
- Manage disciplinary and grievance matters ensuring they meet the requirements of the company policies, legal and best practice.
- Manage relationship with Insurance Service Providers, Training Service Providers and Labor supply vending contractors and external recruitment firms
- Lead the administration function for the two countries.
Professional Work Experience
2009 – 2012 Human Resource Officer
Equity Bank Uganda limited
Duty Location: Katwe, Kampala
Major Function: Reporting to the Head of Human Resources: Recruited to provide administrative support in respect to employee recruitment, induction, training, and payroll and benefit management, employee relations and office administration.
Key Achievements
- Maintained a great a relationship with the best universities in Uganda through continuous contacts to provide outstanding university performers for consideration in form of internship.
- Continuously updated and monitored records of over 700 employee’s physical files as well as in the Banker’s Realm (HR system).
- Verified academic qualifications for 300+ employees with the different universities in Uganda.
- Participated in performance appraisal process for over 700+ employees semi-annually.
- Continuously participated recruitment of over 30 employee per quarter by drafting job specifications, designing job adverts and ensuring they are posted available jobs in appropriate media. Organized several interviews and maintained a spreadsheet to track applicants.
Tasks and Responsibilities
- Supported payroll management through payroll preparations, remittances preparations and processing of staff salary loans using Bankers’ Realm HR system before moving to ERP.
- Handled HR administration through weekly staff database updates especially joiners and leaver, staff transfers, follow up on work permits, worker man’s compensation issues and following up on payment for services providers for staff IDs, training, medical insurance etc.
- Provided confidential, emotional and practical support to staff continuously and at times of crisis.
- Planned and organized staff training workshops and other events including logistical arrangements, registrations, catering in liaison with relevant departments.
- Provided support in the development and improvement on human resource policies, processes and procedures.
- Supported leave management through ensuring that all staff leave applications are approved through ERP and month computation of leave liabilities.
- Supported handling staff welfare issues through participating in medical insurance renewal processes, follow up on staff welfare committee action points implementation, monitor staff birthdays, generate birthday messages and congratulate the staff.
- Handled staff files maintenance through closing off exited staff files, PF numbers and emails for new staff, modifying and deleting of staff in EFM (Financle)
- Supported recruitment process by preparing job advertisements, following up on job applications, managing applications database, following up with university for best students as potential candidates, providing feedback to candidates.
Other projects handled during my HR and Administration
- Staff layoff – Marie Stopes Uganda
- Procurement Committee Member – Marie Stopes Uganda
- Medical Insurance Renewals – Marie Stopes Uganda
- Risk Champion – Baylor Uganda
- Strategy champion – Aramex Uganda Limited
- Success Factor System rollout – Aramex Uganda Limited
- Medical Insurance Renewals – Aramex Uganda Limited
- Mena HR System rollout – Aramex Uganda Limited
- Staff layoff – Aramex Tanzania Limited
- Medical scheme renewals – Equity Bank Uganda Limited – Staff lay off – Equity Bank Uganda Limited – Oracle roll out – Equity Bank Uganda Limited
- Transcripts Verification – Equity Bank Uganda Limited
Academic Qualifications
Indira Gandhi National Open University
(Makerere University Study Center)
Master of Business Administration in Human Resource Management (June 2018) – Second Division
Indira Gandhi National Open University
PGD in Human Resource Management (Dec 2014) – First Division
Makerere University, Kampala – Uganda
Bachelor of Human Resource Management (2009) – First Class (CGPA of 4.71)
Jinja Senior Secondary School
Uganda Advanced Certificate of Education (2005)
Busoga High School
Uganda Certificate of Education (2003)
Other work and academic related achievements
– Best Human Resource student the year 2009 at Makerere University (MUBS): First Class Degree – CGPA of 4.71
– Second best student at Makerere University Business School the year 2009
– Second best Arts student at Jinja Senior Secondary School the year 2005
Key Abilities, Competencies and Skills
- Demonstrated thorough understanding of organizational development principles and change management.
- Demonstrated ability to coach others and mentor staff, commitment to staff development and capacity building
- Ability to maintain performance expectations in diverse cultural contexts.
- Strong organizational and management skills.
- Strong communication, problem solving, interpersonal and negotiation skills
- Demonstrated strong understanding of local Labour laws and other relevant laws including NSSF Act, Employment Act, Occupational Health and Safety Act.
- Demonstrated flexibility and ability to readily adapt to changing work requirements and environments.
- Ability to take initiative, give leadership and approach work in a constantly enthusiastic manner.
- Demonstrated high levels of concentration.
Professional Referees
Mr. Julius Byamukama, Head Human Resources, Baylor Uganda, +256772854742, Jbyamukama@gmail.com, Line Manager at Baylor Uganda
Mrs. Cissy Okello, Human Resources Manager, Balton Uganda Limited +265752330700, cissy.okello@balton.co.ug , Line Manager at Equity Bank Uganda Limited, Mentor.
Dr. Patrick AJuna, Deputy Project Director, Baylor College of Medicine Children Foundation Uganda, +256787040444, pajuna@baylor-uganda.org
Certification
I certify, to the best of my knowledge, that the information here in correctly describes me, my qualifications, and my experience.