Candidate Profile

Experience

• BARCLAYS BANK U LTD
   2015-2017 :  PAYMENTS PROCESSING TEAMLEADER
   Yearly Salary : 
   Job Duties : 
  I developed, implemented and monitored payments team budget and costs minimization to ensure profitability and growth. I maintained accurate records of internal and external training programs for the payments team. I provided numerous trainings to customer Organisation administrators about online salary payment system hence ensuring high operational customer support. I carried out after sale services through monitoring and evaluation to ensure customer needs are met and issues properly addressed. Maintained confidentiality while processing payments in a discreet and professional manner. I ensured that the processing team followed the set policies in the performance of their duties and any identified audit gaps and recommendations are immediately closed. Prepared and distributed weekly and monthly reports to the Head of operations for all the payments received, processed and I ensured that all the payments received are processed same day and with no errors in order to give the customers an excellent experience. Assisted and supported both the external and internal auditors during bank audits through timely provision of the required information.
• BARCLAYS BANK U LTD
   2010-2015 :  PAYMENTS AUTHORISER
   Yearly Salary : 
   Job Duties : 
  Performing transactions related to cheques and fees collection Scanning and maintaining cheques into the system. Participated in the processing of data to locate missing information and to make corrections as necessary. Revised/Improved the process workflow Verified cheques\ data entered into the system by checking print outs for errors and correcting as required; performed statistical checks to inward cheques and required action implemented in case of invalid cheques.

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