Skills
Management Customer Care Sales Office Administration General Administration Good interpersonal skills
Education
- Google Digital Skills Africa1 Year : Fundamentals of Digital Marketing
Grade / GPA :
Qualification : Certificate - YMCA Comprehensive Institute2 Years : Computer Science
Grade / GPA : 2.87
Qualification : Diploma
Experience
- HOME DECOR INTERIORS10 Months : BRANCH MANAGER
Yearly Salary : 14,400,000
Job Duties :• Plan and monitor portfolio growth, and outreach as per Branch targets. • Maintain a quality portfolio for the branch as per set targets. • Provide excellent customer service in line with Company values. • Monitor service Quality ensuring; quality, speed, dependability, “Flexibility”, and cost consciousness while delivering services in the branch. • Monitor and implement staff adherence to policies and procedures in line with the Company operations conduct. • Developing, supervising and motivating staff to achieve desired performance. • Carry out administrative roles with regard to operational activities as per set administrative policies and procedures. • Compile, analyze and provide weekly, monthly and quarterly reports to Head Office as per Branch reporting requirements. - BARCLAYS BANK UGANDA1 Year : LEAD GENERATOR
Yearly Salary : 5,400,000
Job Duties :• Submit completed application forms of different products in line with Bank policies and requirements and submit to Team Leader for review. • Check correctness of each new account application, loan document, Barclaycard application and all other customer documents. • Ensure accuracy of each new account application, loan document, Barclaycard application and all other documents. • Provide excellent customer service in line with Barclay’s values. • Escalate any unresolved queries or queries not resolved in a short period of time to the line Manager. • Build relationships with internal service providers (Operations and the KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints. - PLATINUM CREDIT LIMITED9 Months : SALES REPRESENTATIVE
Yearly Salary : 4,200,000
Job Duties :• Presenting and selling company products and services to current potential clients. • Establishing and maintaining current potential clients relationships. • Developing and maintaining current product knowledge. • Identifying and resolving client concerns. • Responding to and following up sales inquiries using appropriate methods.