| True North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.
We are sourcing for a qualified and competent individual to fill the following key position for one of our Clients, a multinational media organisation with principal operations in pay television and video entertainment. |
| Position Name |
Commercial Legalization Specialist |
Position ID |
|
| Reports to |
Anti-Piracy Manager |
| Direct Reports |
N/A |
| Division |
Ops Support |
Department |
Anti-Piracy |
| Band |
|
| Key Customers |
Internal:
Marketing, Commercial Sales, Customer Care, Customer Operations, Digital Enablement, Customer Value Management, Customer Experience & PMO, Strategy, CII, Legal, Regulatory, Finance, HR; BTD
External:
Security Agencies, Hotels, Pubs, Clubs, Retailers, Distributors, Installers |
| Location |
Uganda |
Purpose of the Position:
- To ensure that Commercial outlets complies with business practice i.e. conversions thus, growing revenue
|
| Key Performance Objectives |
Tasks |
| Account Conversions & Legalization |
- Legalization of all Commercial outlets
- Coordinate with appropriate units to ensure timely development and implementation of corrective action plans in response to monitoring deficiencies and complaints.
- Engage in data mining activities for the identification of commercial outlets (pubs, clubs and hotels) within regions e.g.
- Regional resellers
- Installers
- Regional Offices
- Investigators
- Company of Registrar & Internet
|
| Service Agreements Enforcement |
- Ensure adherence to SLA with corporate and commercial clients
- Identify and communicate discrepancies in Commercial Agreements
- Periodic survey of commercial outlets to determine content utilization
- Conduct compliance monitoring activities in coordination with other compliance and operational assessment functions for the Anti-Piracy unit.
- Ensure compliance with business practices and consistent application of sanctions for failure to comply as applicable.
- Institute and maintain an effective compliance communication program for commercial outlets
|
| Relationship Management |
- Participate in the development, implementation, and ongoing compliance monitoring of all trading partners, to ensure all privacy concerns, requirements, and responsibilities are addressed.
- Manage relationship with the collective sales team to ensure identification of collective sales opportunities based on business targets
|
| Reporting |
- Ensures proper reporting of violations or potential violations by commercial outlets to the Anti-Piracy Manager
- Ensure weekly feedback on conversion of accounts
|
Qualifications Essential:
- National Diploma / Bachelor’s degree
- Computer literate and willingness to learn new skills
|
Experience
- Experience in Sales will be required
- Thorough knowledge of counter-piracy practices is essential.
- Keen interest in security aspects is a pre-requisite
|
Technical Competencies
- Regulatory Framework
- Security Network and procedures
- Broadcast Policy
- International Regulatory and Legislation Philosophies and Precedents
- Interpretation and Law
- Business understanding
- Systems and processes
|
Behavioral Competencies
- Problem Solving
- Result Orientation
- Attention to Detail
- Time Management
- Planning & Organizing
- Resilience
- Ideas Generation
|
