We are sourcing for a qualified and competent individual to fill the following key position for one of our Clients, a multinational media organisation with principal operations in pay television and video entertainment.

Marketing, Commercial Sales, Customer Care, Customer Operations, Digital Enablement, Customer Value Management, Customer Experience & PMO, Strategy, CII, Legal, Regulatory, Finance, HR; General Entertainment, Media Sales, Corporate Affairs

External:

Research Agencies; Outsourced Outbound Agencies, Digital Platforms, 3rd Party Channels

§  To implement the Head of Sales’ roadmap to delivering Telesales targets as set by the business.

• Create and maintain leads and target lists for potential new customers over the phone
• Identify Sales blitz opportunities
• Deliver the Sales targets via calls as defined in budget for FY.

• Own and drive individual product sales targets
• Identify business opportunities
• Prospect leads and initiate contact with the leads
• Ensure adequate follow up to generate business opportunities.
• Provide continuous reporting on leads closed / sales achieved
• Responsible for assigned queues and performance and developing plans to improve performance.
• Supporting and leading continuous improvement projects and activity.
• Identification of call trends, issues and improvement opportunities and appropriate planning/resolution or communication.
• Regular feedback to Management regarding, Competition, Success with promotions/offers, and Product quality complaints/feedback from calls made.

• Bachelor’s Degree

§  3-5 years’ experience in a sales role or other relevant field

• Customer Centricity
• Developing value propositions
• Brand Management
• Reporting and Research
• Project Management
• Financial Management/Budgeting
• Marketing Management
• Regulatory and Legal Compliance
• Media Management
• Vendor Management

• Accountability
• Team Work
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritization
• Analytical Thinking