We are sourcing for a qualified and competent individual to fill the following key position for one of our Clients, a multinational media organisation with principal operations in pay television and video entertainment.

§  The key purpose of this role is to support business units to drive operational effectiveness through the implementation of Human Resource best practice. The incumbent must have an in depth understanding of the business unit in order to deliver initiatives which enable the business unit to deliver on its objectives.

Support and enable business units in meeting their objectives through the application of HR principles and practices

Stakeholder Management

• Responsible for effective management of payroll process
• Effective management of compliance requirements with all government entities: Audit reports, Tax reports and compliance
• Effective management of compensation benefits e.g. health insurance, social security etc
• Provides a transactional HR service to managers, supervisors and general staff on the leave, salary slips, health insurance and other employee related queries
• Works with VE SS Operations and Legal to ensure that ensure company polices are relevant and updated at all times to local legislation
• Provides administrative support required to HR team
• Supports TA Specialist in administration and managing the onboarding of new joiners
• Provides administration and coordination elements of training
• Provides system’s support for all staff
• Effective management of ER process, policies and practice
• Identifies, coordinates and facilitates relevant HR workshops/interventions/initiatives as guided by the HR BP
• Ensures high quality of services delivered (i.e. timeliness, accuracy, efficiency and responsiveness)
• Ensures customer queries are escalated to the right level and right stakeholder until they are resolved to customer satisfaction
• Advises and supports employees in understanding HR policy and services, and accessing service providers
• Takes overall accountability for quality in the HR value chain / processes
• Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, wider HR community and Employees
• Enable effective cross-functional working relationships to create and drive an integrated HR employee experience.

• Degree or Diploma in Human Resources, Industrial Psychology or equivalent

• 3 – 5 years of HR generalist experience
• Knowledge and application, Employment Law
• Effective Communication (Written and Verbal)
• Multiple stakeholder project facilitation
• Implementation of relevant Centers of Excellence’ solutions to address key business challenges
• Broad and comprehensive understanding of Human Resources concepts and principles
• Knowledge and experience of the business and its intricacies

Behavioral Competencies (List the key behavioral competencies)

• Accountability
• Action Oriented
• Attention to Detail
• Customer Focused
• Flexibility
• Perseverance
• Planning & Organizing
• Relationship Building
• Resilience