Job Detail

Programme Coordinator

True North
Salary : $ Experience(s) :  Year


About True North

Job Title:                   Programme Coordinator

Reports to:               Programmes Manager

Supervises:               Programme Officer

Department:                        Programmes

Duty Station:                        Kampala, Head Office


The Role

The Programme Coordinator shall oversee the coordination of all aspects of the MasterCard Foundation Higher Education Access Programme including planning, organizing, implementing, leading and controlling programme activities. She/he is to ensure effectiveness and efficiency in the delivery of services in line with the organization and donor’s expectations.

The Programme Coordinator is expected to deliver results and expected outcomes and implement best practice. She/he is to ensure that high quality services are provided to the beneficiaries that need them the most and their work directly contributes to making a sustainable impact on the beneficiaries.

Key Performance Areas/Accountabilities Key Responsibilities
Planning, Budgeting and Implementation ·      Participate and provide technical support in the general organizational annual planning process

·      Lead the annual planning and budgeting process for the Programme

·      Ensure effective and efficient implementation of the programme as per expected targets

·      Prepare quality, timely and comprehensive reports on programme activities and submit both summary and narrative reports as per established reporting schedules by both the organization and the donor

·      Participate in the organizational budgeting process

·      Establish a formal communication and reporting structure to ensure that whatever is planned, is implemented as evidenced by the necessary reports

·      Actively participate in the beneficiary identification process

·      Ensure that day to day decisions are in line with the agreed programme strategy and guidelines

Leadership and People Management ·      Ensure that all team members have agreed performance objectives and implementation is in line with those objectives in order to achieve the desired outcomes

·      Supervise line staff by articulating performance expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships

·      Together with team members, identify training needs and work with the HR Officer to organize relevant trainings to bridge the existing performance gaps and strengthen capacity

·      Improve operations by strengthening  capacity and building a high performance team, identifying and enhancing talent as well as managing performance

·      Regularly review and evaluate individual employee and team performance and make the necessary interventions to either sustain or improve performance

·      Handle all employee related issues under the programme in a professional manner and in accordance with established policies, procedures and guidelines

Networking, Advocacy and  Stakeholder Management ·      Organize regular meetings with both internal and external stakeholders to foster positive relationships

·      Prepare and submit reports to key stakeholders through the Programme Manager within the agreed time frames

·      Support the designing and implementation of effective advocacy strategies

·      Effectively communicate with stakeholders as and when required ensuring that they are kept up to date with progress made in different areas

·      Assist with the development of public relations and communication strategies to support program goals and increase awareness about the programme

Documentation, Replication and Mainstreaming ·      Collect useful and relevant information and maintain an up to date databank that can be used in programme quality improvement

·      Assist the Chapter with the documentation and sharing of success stories and good practices as well as lessons learned for sharing and replication.

Monitoring and Evaluation, and reporting ·      Actively participate in the monitoring of programme activities

·      Review terms of reference for M&E activities

·      Review field monitoring reports and periodic reports for quality

·      Ensure timely and quality reporting to MCF

Finance, Accountability, Administration and Human Resource Activities ·      Make timely requests and accountability for all funds advanced to you

·      Maintain a high standard of stewardship and accountability for all funds and assets entrusted to you

·      Ensure safety of all assets under your charge and report all faults to administration

·      Liaise with the administration team for logistics on programme activities as may be required

·      Prepare performance plans and participate in performance evaluations and appraisals as scheduled

·      Adhere to all FAWEU Policies and Procedures

Others Perform any other duties that may be assigned to you by your supervisor from time to time



  • A Masters’ Degree in Project Planning and Management,  Social Sciences, Development Studies, Social Work and Social Administration or other related fields is essential
  • A post graduate diploma in Project Planning and Management is essential
  • A Bachelor’s Degree in Education, Social Sciences, Social Work and Social Administration, Development Studies, Adult and Community Education or related field is essential
  • Computer literacy (MS Word, Excel, Statistical Packages, and Database) is essential



  • At least seven years’ experience in programming in an international or local NGO in at a senior level
  • Experience working on girls’ education and development issues is essential
  • Experience in monitoring and evaluation of education activities
  • Experience in managing consultants



  • Strong analytical and strategic thinking skills
  • Proven strategic and implementation ability with strong conceptual and analytical skills for planning, monitoring, impact assessment and learning
  • possession of strong people leadership skills and abilities and proven ability to work effectively with others to achieve results
  • Actively seeks out feedback on their performance (both results and behaviors) with a view to continuous learning and growth
  • Build relationships –ability to establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization
  • Demonstrated understanding of concepts and application in organizational learning and knowledge management
  • Demonstrated understanding and experience of gender and diversity issues and proven commitment to addressing inequalities in all key areas of responsibility
  • Demonstrated report writing skills
  • A thorough understanding of the main gender issues and tools for analysis and gender mainstreaming
  • Self-driven and able to work under minimal supervision
  • An excellent understanding of the concepts and practices of participatory development approaches
  • Financial Management skills
  • People Management skills
  • Excellent Communication skills


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